Please note that your Business Cloud hardware configuration is your responsibility and will not be supported by our Hosting Support Team.
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Before adding more RAM or CPUs, it's best to check if your plan already includes the wanted resource. Plan pricing is available on the iiNet Business Cloud site. You can view how much resources you're currently utilizing on Toolbox, or within vCloud Director:
When setting up a virtual machine, you can either upload one of your own with the wanted resources, or create one from the catalogue. If you choose to set up a VM from a template, you'll be getting a virtual machine with pre-configured resources. The Windows Server 2008 R2 catalogue template, for instance, includes a non-modifiable 30GB hard disk, as demonstrated in the following screenshot.
If you run out of space on your virtual machine's hard drive, you can increase it by adding another hard drive to the VM. Virtual hardware is based on software and behaves differently than physical hardware. Having two separate virtual hard disks entails no significant delays in data transfer, like you would expect from separate physical disks.
You will need to shut down the VM in order to add a hard disk ("cold-plugging"), or before applying other hardware-related changes.
VMware Tools is a suite of drivers and utilities that enhances the performance of the virtual machine. It is highly recommended to install it on any VM, since it allows better support in display, sound, mouse functions and even hot-plugging certain hardware (no need to power your server off). More info on VMware Tools features is available on the official site.
If you require assistance using vCloud Director you can click Help at the top right of the vCloud Director page to access the User Help section, or contact iiNet Hosting on 1300 378 638 or email@example.com.