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Hosted Lync Desktop Client Conference Call

This article will show you how to make a Conference call using Lync 2013. Not only are you able to have a tradtional conference call with audio, but you can also utilise video, screen sharing, and text chat to make the most of the session.
 

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Conference calling with Lync 2013

  1. At least 2 of your Lync contacts need to be online to begin a conference call.

     
  2. Click a contact to highlight them, and then hold the CTRL key on your keyboard while clicking all other contacts you wish to invite to the conference call.
     
  3. Once all necessary contacts are highlighted, right-click and select the Start a Conference Call option. You can choose to make a Lync Call (requires a computer with a microphone and speaker, or a headset plugged in) or by directing a call to a New Number (e.g. your mobile).
                            
     
  4. A larger Lync window will pop up with all the participants who have accepted the invitation. The 'presenter', who initiated the call, will be the smaller icon on the right.

     
  5. During the audio call, you can also make use of text chat in the Lync window. This is also where you'll find the strip of option icons.

     
  6. If you're on a Lync call and your computer has a webcam, you can start video conferencing by clicking the movie camera icon. This will turn on your webcam and show the video in the Lync window of all of the conference call participants.

     
  7. If you click the monitor icon, you'll open your screen sharing options. Depending on how many monitors your computer has, these options may include All Monitors, Primary Monitor, Secondary Monitor (if detected), Program, PowerPoint, Whiteboard and Poll.
     
  8. Please note that when you initiate screen share, you'll see a warning about the content on your screen being displayed to other participants (so make sure anything top secret is closed!).
     
     

Conference calling as a participant

  1. To give you an idea of what it feels like to be at the receiving end of a conference call, these points will run through an example conference call from a PC to an iPhone and a Windows Phone.
     
  2. During a conference call, Instant Messaging appears as normal on smartphones, but the end user needs to Accept the request the share content such as video or screen sharing, as shown below. This helps prevent accidental usage of mobile broadband data if they happen to be in an area without WiFi access.

    Please note: If one participant declines the request to see the presentation, other participants who have accepted will still see the presentation.
     

  3. This is what the Primary Monitor screen sharing looks like on a iPhone. The iPhone can be rotated to better match the display resolution.
             
  4. During a presentation, if the end user hits Stop Viewing, or if the presenter stops the presentation, the screen will return to the IM/Chat page.
      

 

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