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Recovery Mode for iiNet Modems

This article will explained how to get an iiNet modem out of Recovery Mode, and how to reinstall firmware using the Recovery interface.

These instructions should work for Budii Lite, Budii, BoB2, BoB Lite and BoB. For the NetComm NB16WV-02 modem, see Recovery Mode for iiNet NetComm.

Please note that our TG-1 Broadband Gateway modem shouldn't go into recovery mode. This modem actually has a dual bank memory, so if something goes wrong it will revert back to the previous version of firmare saved on the other memory bank.

Select one of the links below to jump to a query:

Symptoms of Recovery Mode

  • If a firmware upgrade goes 'bad' or the RESET button is held for too long, the modem will go into Recovery Mode and become somewhat unresponsive.
     
  • The lights on a BoB2, BoB Lite or BoB will illuminate in 2 different colours at once, whereas the lights on a Budii Lite or Budii will illuminate in white.

 

Getting out of Recovery Mode

  1. Turn your modem off for 1-2 minutes.
     
  2. Using a pen or paper clip, gently press and hold the Reset button.
     
  3. While the Reset button is still held down, turn your modem back on and wait for the Power light to turn blue (this may take up to 10 seconds). Then, release the Reset button. Your modem should exit Recovery Mode.
     
  4. If your modem remains in Recovery Mode, you should try reinstalling the firmware through the Recovery page using the instructions for your operating system below. If you have any trouble, please call us on 13 22 58 and we'll be happy to help.

    - Windows 10
    - Windows 8
    - Windows 7
    - Windows Vista
    - Windows XP
    - Mac OSX

 

Reinstalling firmware via Recovery Mode for Windows 10

  1. Download a copy of the firmware file to your computer or an attached USB drive.
     
  2. Connect a laptop or desktop computer via Ethernet cable to any one of your modem's Ethernet (LAN) ports.
     
  3. Click the Network icon in the bottom right-hand corner of the screen and select Network settings.


     

  4. On the right, under "Related Settings", select Change adapter settings.


     

  5. Right-click on Ethernet and select Properties.
     

     
  6. In the pop-up window, click Internet Protocol Version 4 (TCP/IP4) to highlight it and then click Properties.


     

  7. In the pop-up window, select Use the following IP address. Enter the following settings and then click OK. Don't worry about entering anything for the DNS settings; you'll only be using this IP address temporarily to connect to the modem's recovery interface.

    IP address: 192.168.1.100
    Subnet mask: 255.255.255.0
    Default gateway: 192.168.1.1


     

  8. Open your web browser and go to http://192.168.1.1
     
  9. On this page, you'll be able to reinstall the firmware file through the Recovery interface. Click Browse, locate the firmware file on your computer or USB drive and then click OK. Click Update Software to begin.


     

  10. After you've reinstalled the modem firmware, you'll need to follow the steps 3-6 above and return the settings to Obtain an IP address automatically. If you don't do this, you may have issues getting online with that computer.
     

 

Reinstalling firmware via Recovery Mode for Windows 8

  1. Download a copy of the firmware file to your computer or an attached USB drive.
     
  2. Connect a laptop or desktop computer via Ethernet cable to any one of your modem's Ethernet (LAN) ports.
     
  3. In Desktop view, right-click the Network icon and select Open the Network and Sharing Centre.


     

  4. In the left-hand column, select Change adapter settings.


     

  5. Right-click on Ethernet and select Properties.
     
  6. In the pop-up window,click Internet Protocol Version 4 (TCP/IP4) to highlight it and then click Properties.


     

  7. In the pop-up window, select Use the following IP address. Enter the following settings and then click OK. Don't worry about entering anything for the DNS settings; you'll only be using this IP address temporarily to connect to the modem's recovery interface.

    IP address: 192.168.1.100
    Subnet mask: 255.255.255.0
    Default gateway: 192.168.1.1


     

  8. Open your web browser and go to http://192.168.1.1
     
  9. On this page, you'll be able to reinstall the firmware file through the Recovery interface. Click Browse, locate the firmware file on your computer or USB drive and then click OK. Click Update Software to begin.


     

  10. After you've reinstalled the modem firmware, you'll need to follow the steps 3-6 above and return the settings to Obtain an IP address automatically. If you don't do this, you may have issues getting online with that computer.
     

 

Reinstalling firmware via Recovery Mode for Windows 7

  1. Download a copy of the firmware file to your computer or an attached USB drive.
     
  2. Connect a laptop or desktop computer via Ethernet cable to any one of your modem's Ethernet (LAN) ports.
     
  3. Open the Start menu and select Control Panel, and then Network and Sharing Centre.
     
  4. Select Change adapter settings from the left-hand column.


     

  5. Right-click on Local Area Connection and select Properties. In the pop-up window, double-click Internet Protocol Version 4 (TCP/IPv4).


     

  6. Select Use the following IP address. Enter the following settings and then click OK. Don't worry about entering anything for the DNS settings; you'll only be using this IP address temporarily to connect to the modem's recovery interface.

    IP address: 192.168.1.100
    Subnet mask: 255.255.255.0
    Default gateway: 192.168.1.1


     

  7. Open your web browser and go to http://192.168.1.1
     
  8. On this page, you'll be able to reinstall the firmware file through the Recovery interface. Click Browse, locate the firmware file on your computer or USB drive and then click OK. Click Update Software to begin.


     

  9. After you've reinstalled the modem firmware, you'll need to follow the steps 3-5 above and return the settings to Obtain an IP address automatically. If you don't do this, you may have issues getting online with that computer.

 

Reinstalling firmware via Recovery Mode for Windows Vista

  1. Download a copy of the firmware file to your computer or an attached USB drive.
     
  2. Connect a laptop or desktop computer via Ethernet cable to any one of your modem's Ethernet (LAN) ports.
     
  3. Open the Start menu and select Control Panel, and then Network and Sharing Centre.
     
  4. Select Manage network connections from the left-hand column.


     

  5. Right-click Local Area Connection and select Properties.


     

  6. In the pop-up window, you'll see a list titled "This connection uses the following items". Double-click Internet Protocol Version 4 (TCP/IPv4).
     
  7. Select Use the following IP address. Enter the following settings and then click OK. Don't worry about entering anything for the DNS settings; you'll only be using this IP address temporarily to connect to the modem's recovery interface.

    IP address: 192.168.1.100
    Subnet mask: 255.255.255.0
    Default gateway: 192.168.1.1
     

     

  8. Open your web browser and go to http://192.168.1.1
     
  9. On this page, you'll be able to reinstall the firmware file through the Recovery interface. Click Browse, locate the firmware file on your computer or USB drive and then click OK. Click Update Software to begin.


     

  10. After you've reinstalled the modem firmware, you'll need to follow the steps 3-6 above and return the settings to Obtain an IP address automatically. If you don't do this, you may have issues getting online with that computer.

 

Reinstalling firmware via Recovery Mode for Windows XP

  1. Download a copy of the firmware file to your computer or an attached USB drive.
     
  2. Connect a laptop or desktop computer via Ethernet cable to any one of your modem's Ethernet (LAN) ports.
     
  3. Open the Start menu and select Control Panel, and then Network Connections.
     
  4. Right-click on Local Area Connection and select Properties.


     

  5. Double-click Internet Protocol (TCP/IP).
     
  6. In the pop-up window, select Use the following IP address. Enter the following settings and then click OK. Don't worry about entering anything for the DNS settings; you'll only be using this IP address temporarily to connect to the modem's recovery interface.

    IP address: 192.168.1.100
    Subnet mask: 255.255.255.0
    Default gateway: 192.168.1.1


     

  7. Open your web browser and go to http://192.168.1.1
     
  8. On this page, you'll be able to reinstall the firmware file through the Recovery interface. Click Browse, locate the firmware file on your computer or USB drive and then click OK. Click Update Software to begin.


     

  9. After you've reinstalled the modem firmware, you'll need to follow steps 3-5 above and return the settings to Obtain an IP address automatically. If you don't do this, you may have issues getting online with that computer.

 

Reinstalling firmware via Recovery Mode for Mac OSX

  1. Download a copy of the firmware file to your computer or an attached USB drive.
     
  2. Connect a laptop or desktop computer via Ethernet cable to any one of your modem's Ethernet (LAN) ports.
     
  3. Open System Preferences and select Network.


     

  4. Select Ethernet from the left-hand column.
     
  5. For Configure IPv4, select Manually from the drop-down menu.


     

  6. Enter the following settings and then click Apply. Don't worry about entering anything for the DNS server; you'll only be using this IP address temporarily to connect to the modem's recovery interface.

    IP address: 192.168.1.100
    Subnet mask: 255.255.255.0
    Router: 192.168.1.1


     

  7. Open your web browser and go to http://192.168.1.1
     
  8. On this page, you'll be able to reinstall the firmware file through the Recovery interface. Click Browse, locate the firmware file on your computer or USB drive and then click OK. Click Update Software to begin.
     
  9. After you've reinstalled the modem firmware, you'll need to follow steps 3-4 above and return the Configure IPv4 setting to Using DHCP. If you don't do this, you may have issues getting online with that computer.

 

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