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Reinstalling a dialup modem in Windows

This article will teach you how to reinstall a dialup modem in various versions of Windows. The instructions are all very similar, but the way to get to the Phone and Modem options has changed over the years.

Select one of the links below to jump to a query:

Windows 10

  1. Right-click on the Start menu button, then select Control Panel.
     
  2. Double-click Phone and Modem, then select the Modems tab. If you don't see Phone and Modem, use the search bar at the top right or switch to "small icon" view.
     
  3. Highlight your modem by clicking its name and then click the Remove button.
     
  4. Restart your computer.
     
  5. When your computer boots up again, your modem should be detected and reinstalled automatically. If this doesn't happen, check the setup instructions for your modem to complete a manual installation.

 

Windows 8

  1. In Desktop view, right-click the Start menu button, then select Control Panel.
     
  2. Double-click Phone and Modem, then select the Modems tab. If you don't see Phone and Modem, use the search bar at the top right or switch to "small icon" view.
     
  3. Highlight your modem by clicking its name and then click the Remove button.
     
  4. Restart your computer.
     
  5. When your computer boots up again, your modem should be detected and reinstalled automatically. If this doesn't happen, check the setup instructions for your modem to complete a manual installation.

 

Windows 7 and Vista

  1. Click Start, then Control Panel.
     
  2. Double-click Phone and Modem, then select the Modems tab. If you don't see Phone and Modem, use the search bar at the top right or switch to "small icon" view.
     
  3. Highlight your modem by clicking its name and then click the Remove button.
     
  4. Restart your computer.
     
  5. When your computer boots up again, your modem should be detected and reinstalled automatically. If this doesn't happen, check the setup instructions for your modem to complete a manual installation.

 

Windows XP

  1. Click Start, then Control Panel. You may need to click Settings before you can find Control Panel.
     
  2. Double-click Phone and Modem Options, then select the Modems tab.
     
  3. Highlight your modem by clicking its name and then click the Remove button. 
     
  4. Restart your computer.
     
  5. When your computer boots up again, your modem should be detected and reinstalled automatically. If this doesn't happen, check the setup instructions for your modem to complete a manual installation.

 

 

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