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Retrieving Your Details from Your Domain Name Registrar

This article will show you how to access your domain password and ensure your contact details are up to date for various domain registrars. You need to do this before transferring your domain to iiNet from your current provider.

Please note: These instructions may become out of date if the Registrars update their user interfaces.

Select one of the links below to jump to a query:

Godaddy

How do I unlock a domain name at GoDaddy?

  1. Sign in on the GoDaddy website.
  2. In the My Products section, click "Domains".
  3. Use the checkbox(es) to select the domain name(s) you want to modify.
  4. Above your list of domains, click "Locking".
  5. To unlock the domain, clear the Lock domains checkbox.
  6. Click OK.
  7. Click OK again.

How do I get a EPP domain name authorisation code at GoDaddy?

  1. In the My Products section, click "Domains".
  2. Click the domain for which you want to retrieve the authorization code.
  3. In the Authorization Code field, click the "Send by Email" hyperlink.
  4. Click OK.
  5. Click OK again.
     

Enom

How do I unlock a domain name at Enom?

  1. Log in to the Enom Account Manager.
  2. From the domains menu, select my domains.
  3. Click on the domain name to access the Domain Control Panel.
  4. Click General Settings.
  5. Select Disable next to Registrar-Lock
  6. Click the save button.
     

How do I get a domain name authorisation code at Enom?

  1. Enter your domain name in the fields "quickly manage this domain".
  2. Click "General settings".
  3. Click "Email Auth Code to Registrant".

    * The Registrar will send the code to the admin contact within minutes. However, the return email address may be either Enom or the name of your registration service provider.
     

Network Solutions

How do I unlock my domain name and retrieve my authorisation code at Network Solutions?

  1. Log in to your Network Solutions Account.
  2. Click the Domains left menu tab.
  3. Click Manage Domain Names.
  4. Click the domain name that you want to manage.
  5. In the Domain Protect row, click "Turn Off and Request Authorization".
  6. Click the Off radio button.
  7. Click Save.
     

Yahoo!

How do I unlock a domain name at Yahoo?

  1. Sign in at the Yahoo website.
  2. Click "Manage My Services".
  3. Select the "Domain Control Panel" link that corresponds to the domain whose record you wish to edit.
  4. To unlock your domain, click "Edit Domain Locking".
  5. Click the "Unlock Domain" button.
     

How do I get a domain name authorisation code at Yahoo?

  1. To find your authorization code, click "View Your Authorization Code".
  2. Your domain authorization code will be displayed.
  3. To disable Private Domain Registration, click the "View/Edit Your Domain Registration" link within the Domain Control Panel.
  4. On the "Domain Registration Information" page, click the "Make Information Public" button to disable Private Domain Registration.
     

Wild West Domains

How do I unlock a domain name at Wild West Domains?

  1. Log in to your Wild West Domains Account Manager.
  2. In the "Domains" area, select the "Domains" tab.
  3. Click on the domain you want to view Details for, and then click on the "Domain" icon.
  4. Click the "View Details" button.
  5. Select "Locking".
     

How do I get a domain name authorisation code at Wild West Domains?

  1. In the My Products section, click "Domains".
  2. Click the domain for which you want to retrieve the authorization code.
  3. In the Authorization Code field, click the "Send by Email" hyperlink.
  4. Click OK.
  5. Click OK again.
     

Name.com

How do I unlock a domain name at Name.com?

  1. Log into your Name.com account.
  2. Click on the 'Account' icon at the top of your screen.
  3. At your 'Account' page, click directly on the domain name you wish to unlock.
  4. On the 'Domain Management' screen, click the padlock icon. When the lock is open the domain is unlocked. When a domain is unlocked, you are free to manage the domain.
     

How do I get a domain name authorisation code at Name.com?

  1. Click on the 'Account' icon at the top of your page.
  2. At your 'Account' page, click on the domain name you need the authorization code for.
  3. At your 'Domain Management' screen you will see a list of information pertaining to this domain. Near the bottom of the grid of information you will see 'Auth Code'. This is the authorization code for that domain.
     

TPP Wholesale

TPP Wholesale is a wholesale provider. You'll need to get in contact with the reseller that are using TPP Wholesale as their TLD provider.

If you are unsure of your provider, please visit Find my provider.
 

Melbourne IT

How do I unlock my domain name at Melbourne IT?

  1. Log in to your Melbourne IT MyAccount, and entering your username and password. The MyAccount Console will be displayed.
  2. The MyAccount Console will be displayed.
  3. Click Manage Domain Names under the Manage Domain Names section of the Console.
  4. The Manage Domain Names page will be displayed with the list of domain names under your MyAccount.
    Tip: Click a column heading to sort your domain name list accordingly.
  5. Click the domain name you want to unlock.
  6. The Domain Management page for the selected domain name will be displayed.
  7. Click Unlock in the Overview section and follow the on-screen prompts.
     

 

How do I get a domain name authorisation code at Melbourne IT?

  1. Log in to your Melbourne IT MyAccount, and entering your username and password. The MyAccount Console will be displayed.
  2. Click Manage Domain Names under the 'Manage Domain Names' section of the Console.
  3. The Manage Domain Names page will be displayed with the list of domain names under your MyAccount.
  4. Click the 'domain name' you wish to retrieve the Authorisation Code for. The Domain Management page will be displayed.
  5. Towards the left of the console under 'Overview' click Recover Domain Password.
  6. A confirmation message will be displayed above indicating that your Authorisation Code will be sent to your Administrative email within the next 72 hours.
     

How do I update the contact details of my domain name at Melbourne IT?

  1. Log in to your Melbourne IT MyAccount, and entering your username and password. The MyAccount Console will be displayed.
  2. Click Manage Domain Names under the Manage Domain Names section of the Console. The Manage Domain Names page will be displayed with the list of domain names under your MyAccount.Hint: Click a column heading to sort your domain name list accordingly.
  3. Click the domain name you want to modify the contact details for the Domain Management page for the selected domain name will be displayed.
  4. Click Change Contact Details in the Contact Details section and enter the new details for your domain name.
  5. Click Continue when finished.
  6. A confirmation message will appear.
     

Net Registry

How do I unlock my domain name at Net Registry?

  1. Log in to your Account console.
  2. Locate Administer/Upgrade domain along the left hand side of the page.
  3. Search for or select the domain for which the Auth code is required.
  4. Click [Administer] to load the domain level console.
  5. Click Domain Name.
  6. In the section Lock Your Domain click Lock or Unlock the domain as required.
     

How do I get a domain name authorisation code at Net Registry?

  1. Log in to your Account console.
  2. Locate Administer/Upgrade domain along the left hand side of the page.
  3. Search for or select the domain.
  4. Click [Administer].
  5. Click Domain Name.
  6. The auth code will be displayed beneath the heading EPP Password Information.
  7. If you have a .au domain, you will need to click on View, located next to Current domain password (Auth-Info) in order to see your auth code.
     

How do I update the contact details of my domain name at Net Registry?

  1. Log in to your Account console.
  2. Locate Administer/Upgrade domain along the left hand side of the page.
  3. Search for or select the domain for which you wish to change the contact details for.
  4. Click [Administer].
  5. Click Domain Name.
  6. In the Contact Information section, click Modify corresponding to the contact information to be updated: Registrant contact – primary registrant and domain owner. Admin contact – general administrative contact. Tech contact – general technical contact. Billing contact – Not generally used.
  7. Make the required changes to the contact, then click [Update].
     

Crazy Domains

You'll find a range of tutorials and guides on the Crazy Domains Support website. Here's a few of them which may help you:

 

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