Sending emails in Webmail

Please note: As of 15 September 2023, the iiNet Webmail login page has been updated to support the upcoming migration to The Messaging Company (TMC) for customer who have opted-in. Learn more.

Select one of the links below to jump to a query:

Creating a New Email

  1. Click the New button in the upper left-hand corner of Webmail, and then select New Email from the drop-down menu. 
    Desktop webmail new email 1
  2. A new Compose window will open. Insert the recipient’s email addresses in the To: box. If you’ve added a recipient to your Contacts, just begin typing their name and then select the correct contact from the drop-down list that will appear. 
    Desktop webmail new email 2
  3. Add a Subject to the email and then type the email in the box below. 
    Desktop webmail new email 3
  4. To send the email, click one of the Send Email buttons found in the upper and lower right-hand corners of the window. 
    Desktop webmail new email 3
  1. When viewing your Inbox, tap the Write Email icon at the bottom of the screen. 
    Mobile webmail new email 1
  2. Tap the white space next to To and enter the recipient’s email address. If you’ve added a recipient to your Contacts, just begin typing their name and then select the correct contact from the drop-down list that will appear. 
    Mobile webmail new email 2
  3. Tap the Subject box to enter a subject for your email, and then tap the Body box to write your email.
  4. Tap the Send button at the top right to send the email. 
    Mobile webmail new email 3

Adding Attachments

  1. While composing an email, click the Attach from Computer button found in the lower right-hand corner of the screen. 
    Desktop webmail attachment 1
  2. Select the file to attach from the popup window, and then click Open. 
    Desktop webmail attachment 2
  3. You’ll find attached files next to Files at the top of your email. To remove an attachment, click the X to the right of the file name. 
    Desktop webmail attachment 3

Attachments are not supported in mobile or tablet web browsers.

 

  1. While composing an email or reply, click the More button found below Subject to make the CC and BCC fields visible. 
    Desktop webmail CC and BCC
  2. A CC (Carbon Copy) is a list of email addresses that will be visible to all recipients of the email.
  3. A BCC (Blind Carbon Copy) is a list of email addresses that will be not visible to any recipients of the email.
  4. Add recipients to the CC or BCC fields as desired. Remember, you will need at least one recipient in the To field before you can send your email.
  1. While you're composing an email, simply tap the white space next to Cc/Bcc to expand the Carbon Copy and Blind Carbon Copy text boxes. 
    Mobile webmail CC and BCC
  2. Add recipients to the CC or BCC fields as desired. Remember, you will need at least one recipient in the To field before you can send your email.

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