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Online Help

Search our self-help articles to find what you need.

Manuals & Guides

Setup guides and user manuals for modem routers

BoB2 Answering Machine Guide

A guide on how to use the built-in answering machine on BoB2.

BoB2 Firmware Upgrade

How to check and update the firmware for your BoB2 modem.

Changing the modem login password on iiNet modems

Changing your modem password from the default can prevent people connected to your home network from accessing or changing your modem settings. If you use the Remote Management on your modem, changing your modem login password is vital to maintain the security of your home network and services.

How to Upgrade BoB Lite Firmware

Here's how to manually upgrade the firmware that runs on your BoB Lite.

How to Upgrade Budii Lite or Budii Firmware

How to check and update the firmware for your Budii Lite or Budii modem.

How to Upgrade Firmware on BoB

How to check and update the firmware for your BoB modem.

iiNet Firmware

Here you can download the firmware for iiNet modem routers as well as other hardware sold by iiNet such as the Wireless Bridge.

iiNet Modem Resources

Here you'll find the setup guides, manuals and useful articles for all the modem routers sold by iiNet.

Pairing Budii Handsets

How to pair your Budii handset to Budii so it can make calls and connect to the WiFi.

Recovery Mode for iiNet Modems

This article will explained how to get an iiNet modem out of Recovery Mode, and how to reinstall firmware using the Recovery interface.

Recovery Mode for iiNet NetComm

This article will explained how to put a iiNet NetComm NB16WV-02 through Recovery Mode, and how to reinstall the firmware upgrade afterwards.

Set up 3G USB Modem in BoB2

How you can set up BoB2 to act as a router for a 3G mobile broadband service.

Set up 3G USB Modem with BoB Lite

How to get BoB Lite working as a Wi-Fi router for a 3G mobile broadband service by plugging in a USB mobile broadband modem.

Set up Budii Lite for NBN FTTN or FTTB

This article will show you how to set up a Budii Lite modem for an nbn™ Fibre to the Building (FTTB) or Fibre to the Node (FTTN) internet. Budii Lite is VDSL2-ready so it can be used for FTTB/N broadband.

Set up Guest WiFi on TG-1 or TG-789 Broadband Gateway

How to set up a guest WiFi network on a TG-1 or TG-789 Broadband Gateway, allows friends and family to use your internet without giving them your main WiFi password.

Updating a password in a ZyXEL Ethernet Modem

This article will show you how to access the Home Page for your ZyXEL 1 port ADSL2+ Ethernet/USB modem and update the password in the modem settings. You will need to do this if you have changed your ADSL password, particularly if you are an off-net customer.

Updating Budii Handset/Tablet Firmware

How to manually update the firmware on a Budii tablet or handset using a MicroSD card (not supplied).

Upgrading the iiNet TG-1 Firmware

This article will explain how to manually upgrade the firmware for an iiNet TG-1 (TGIINET-1) modem router.

Upgrading the iiNet TG-789 Firmware

This article will explain how to manually upgrade the firmware for an iiNet TG-789 (TGIINET-789) modem router.

Upgrading the NetComm NB16WV-02 Firmware

This article will show you how to manually upgrade the firmware on a NetComm NB16WV-02 sold by iiNet and Westnet.

Upgrading the VDSL Home Gateway Firmware

A step-by-step guide to manually upgrading the firmware for an iiNet VDSL Home Gateway modem (Huawei HG658).

Using Budii Lite or Budii with 3G Mobile Broadband

How to get Budii Lite or Budii working as a WiFi router for a 3G mobile broadband service by plugging in a USB mobile broadband modem.

Wireless Extender Quick Setup Guide

The guide you need to get started with an iiNet Wireless Extender. It's also available for download as a PDF.