Adding a New Contact in Webmail

Please note: As of 15 September 2023, the iiNet Webmail login page has been updated to support the upcoming migration to The Messaging Company (TMC) for customer who have opted-in. Learn more.

Select one of the links below to jump to a query:

Desktop PC or Mac

  1. Click the New button in the upper right-hand corner of Webmail and then select New Contact from the drop-down menu. 
    Desktop webmail add contact 1
  2. Type the contact’s information in each field as desired; as a bare minimum, each contact should have a First Name and an Email Address. 
    Desktop webmail add contact 2
  3. If you’d like to add multiple field to a single contact (e.g. multiple phone numbers) then click the + (plus icon) button next to the relevant field.
  4. To remove fields from a contact, click the - (minus icon) button next to the field.
  5. To add other optional details to the contact information, click More Information. 
    Desktop webmail add contact 3
  6. Click Save Contact to finish.
  1. While viewing the inbox, tap the Home button on the top left. 
    Mobile webmail add contact 1
  2. Tap the Contacts icon at the bottom left. 
    Mobile webmail add contact 2
  3. Your contacts are sorted into groups. Tap the Group you'd like to add a contact to. If you'd prefer to create a new group, hit the Edit button on the top right and then the + button at the bottom of the page. 
    Mobile webmail add contact 3
  4. While viewing the contact group, tap the New contact icon the bottom right (the icon is the same as the "new message" symbol). 
    Mobile webmail add contact 4
  5. Enter the contact’s information in each field as desired; as a bare minimum, each contact should have a First Name and an Email Address. Note that you'll need to scroll to see all the available fields.
  6. Hit the Save button at the top right to finish. 
    Mobile webmail add contact 5

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