Email Setup in Outlook 2010

This article will show you how to set up an account for your iiNet email address in Microsoft Outlook 2010 for Windows.

Note: This guide is for everyday iiNet mailboxes. If you are a business customer with a Hosted Exchange mailbox, please see this guide instead.

  1. If you have another email account, send a test email to the email address you're setting up. Alternatively, ask a friend or family member to send you an email.
  2. Open Outlook 2010 and click File in the top right-hand corner of the screen. Select Info from the left-hand list and then click Add Account to begin.
  1.  Ensure that Manually configure server settings or additional server types is selected, and then click Next.

  1.  Select Internet E-mail and click Next.

  1. Fill out the form with the following details. Some boxes may already be filled in automatically. If your email address doesn't end with, please see iiNet Group Email Settings.

    Your name: Your name as you'd like it to appear on any emails you send
    Email address: Your iiNet email address
    Account type: IMAP (recommended if you access your emails from multiple computers/devices) or POP3

    Incoming mail server:
    Outgoing mail server:
    Username: Your iiNet email address
    Password: Your iiNet email address password
    Remember password: Ticked
    Require logon using Secure Password Authentication (SPA): Not ticked


  2. Click the More Settings... button near the bottom right-hand corner and then select the Advanced tab in the new popup window. Confirm the following settings for Server Port Numbers are entered:
    Incoming server: 995 (for POP3) or 993 (for IMAP)
    (Incoming) Use the following type of encrypted connection: SSL (this may simply be a box to tick for Incoming SSL on POP3)
    Outgoing server: 25 (for POP3) or 465 (for IMAP)
    (Outgoing) Use the following type of encrypted connection: None (for POP3) or SSL (for IMAP)

    Note for POP3 only: Under "Delivery", we recommend ticking Leave a copy of mail on the server and Remove from server when deleted from 'Deleted items'. This will allow you access the same emails from multiple devices. Otherwise, if you open an email on one computer and then later try to view that same email using a different computer, it may appear 'missing' because there's no copy left on the central mail server for the other computer to download.


  3. Click OK.
  4. You may want to click Test Account Settings to test if the information you entered is correct. Click Close to exit this pop-up window, and then click Next.

  1. Click Finish to complete your setup. If your test email arrives in your inbox, you know your email account is up and running!