Email Setup on an iPhone, iPad or iPod

This article will show you how to set up an email account on an iPad, iPhone or iPod running iOS 7 or later.


  1. If you have another email account, send a test email to the email address you're setting up. Alternatively, ask a friend or family member to send you an email.
  2. On the home screen, tap the Settings icon.
  3. Tap Accounts & Passwords (iOS 11 onwards) or Mail, Contacts, Calendars (previous iOS versions).
    iOS mail setup screenshot
  4. Tap the Add Account option.
    iOS mail setup screenshot
  5. Tap the Other option and tap Add Mail Account.
    iOS mail setup screenshot
  6. Enter the following details and then tap Next:

    Name: Your name as you'd like it to appear on emails you send
    Email: Your full iiNet email address
    Password: Your iiNet email address password
    Description: The label you'd like for this email address in your Mail app
    iOS mail setup screenshot

  7. On iOS 11 onwards, Mail will attempt to set up automatically. If this is successful, skip to step 8.

    If auto setup fails or you're using an older iOS version, manually enter the server settings as follows:
    Tap the IMAP option at the top of the screen (POP3 is not recommended for mobile devices) and then confirm that the following settings are correct (most settings will be filled out automatically). If your email address doesn't end in "", please see iiNet Group Email Settings.

    Incoming Host Name:
    Incoming Username: Your iiNet email address
    Incoming Password: Your iiNet email address password

    Outgoing Host Name:
    Outgoing User Name: Your iiNet email address
    Outgoing Password: Your iiNet email address password
    Tap Next and Save.

  8. Adjust the on/off sliders for the services you'd like to sync and then tap Save to finish.
    iOS mail setup screenshot
  9. You should now be able to access your iiNet email through the Mail app. If your test email arrives in your inbox, you know your email account is up and running!