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Online Help

Search our self-help articles to find what you need.

Fetch TV and Networking Hardware User Guides

You can use these links to view or download supporting content for your Fetch TV service and the networking hardware that's commonly used with it.

If you can't view the PDF files, you may need to install Adobe Reader.

Select one of the links below to jump to a query:

Fetch Set Top Box

See this guide for a comparison between the different generations of set top boxes.

Generation 3 set top boxes were sold after 13 December 2016

The Generation 2 set top box was sold between 26 February 2013 - 13 December 2016

Note that Generation 1 set top boxes sold before 26 February 2013 were switched off on 31 July 2017. Customers received a Gen 2 box to use instead.

Fetch Mobile Companion App

Fetch Remote

Other Fetch Features

Other Networking Hardware


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