This article will show you how to add a user as a Delegate for your Lync account. Delegates are useful for situations where you'd like to allow your administrative staff to answer and place calls on your behalf.
Adding a Delegate in Lync
- In your Lync desktop client, click the gear icon (not the down arrow next to it).
- Select Call Forwarding from the left-hand list and then click Edit my delegate members.
- Click Add... to choose your delegate(s) from your contacts, and then click OK to save your settings.
Please note: Only Lync 3 users may be added as delegates.
- If you haven't already set up your call forwarding or simultaneous ring for your delegates, you may see a pop up window reminding you to do so.