Hosted Lync Changing your Music on Hold

This article will show you how to change your personal hold music from your Lync desktop client. For the hold music customers hear when they call a Call Group, please see Adding Hold Music for Call Groups.
 

Changing Music On Hold

  1. Click on the gear icon (not the down arrow next to it) in your Lync client.

    Lync Music on Hold screenshot
     

  2. Select Ringtones and Sounds from the left-hand list and then click Browse beneath Play music on hold.

    Lync Music on Hold screenshot
     

  3. Choose a .WMA file from your computer files and click Open.

    Lync Music on Hold screenshot
     

  4. Click OK to apply your new settings.

    Lync Music on Hold screenshot