iiNet - connect better

Technical Support

Support & billing: 13 22 58

Sales

Sales: 13 19 17

Login to iiNet

Need help?

Are you an iiNet agent?

Login here.

Online Help

Search our self help articles to find what you need.

How to Upgrade Firmware on BoB

This article will show you how to check and update the firmware for your BoB modem.

Select one of the links below to jump to a query:


 

How to check your firmware version

  1. On a computer or Wi-Fi device that's connected to your BoB, open your web browser and go to http://10.1.1.1
     
  2. At the bottom of the login page, you can see the current version of firmware in small print.


     

  3. Alternatively, after logging in with the default password "admin" (if you have changed the password from the default, use your custom password instead) select ADVANCED SETUP and then STATUS from the left-hand column.
     

  4. You'll see the firmware next to "Runtime Code Versions" in the Information column on this page.

     

How to upgrade the firmware

We recommend upgrading BoB firmware using a computer that's connected to BoB via Ethernet cable.

  1. Before upgrading the firmware, you'll need to download the latest BoB firmware file from our website.

    Note: If you don't have internet access at your location, you may need to go elsewhere to download the firmware file onto a USB flash drive, CD or another form of portable file storage. You can use this to get the firmware file onto your computer or device that's connected to your BoB.
     

  2. On a computer or Wi-Fi device that's connected to your BoB, open your web browser and go to http://10.1.1.1
     
  3. Click ADVANCED SETUP and then TOOLS in the left-hand column.
     
  4. Select Firmware upgrade.

  5. Click the Browse button and then locate the BoB firmware file you saved on your computer.
     
  6. Click Upgrade firmware. The upgrade mat take 2-5 minutes.
     
  7. IMPORTANT: don't turn BoB off during the firmware upgrade.
     
  8. Once the upgrade is complete, BoB will reboot and your web browser should return to the BoB login page.
     
  9. We recommend that you factory reset BoB after a firmware upgrade.

 

Recovery Mode

If a firmware upgrade goes 'bad', BoB may go into Recovery Mode and be somewhat unresponsive. If this is the case, please follow the instructions in Recovery Mode for iiNet modems.

Was this article helpful?

YesNo

Can't find what you're looking for?

If you need a hand, our friendly Support Team is available 24/7. Just shoot us an email or call 13 22 58 and we'll be happy to help.

Try another search Call us on 13 22 58 Tweet us at @iinet