Mobile Voice Quick Codes (Short Codes)

This article will teach you how to use Quick Codes (also known as Short Codes) for your Mobile Voice service. Quick Codes allow you to activate or deactivate  features or view information about your Mobile Voice service on your handset.

You can also download the Quick codes reference sheet. If you can't view downloaded PDF files, you'll need to install Adobe Reader on your computer, tablet or smartphone.
 

Using Quick Codes

All you need to do is dial the codes on your mobile handset (as if you were making a call) and then press the “OK”, “Send” or “Yes” key. Most codes will trigger a confirmation message once accepted.
 

Handy Code Tips

+ Usually need to hold or press the "0" key twice.
* Usually located beneath the "7" key.
# Usually located beneath the "9" key.
(number) This can be a mobile or an Australian landline number. Diversions to a landline must be entered with the country code +61 replacing the first zero in the local area code.
For example, "08 9800 1234" must be entered as "+61898001234".
Send/OK/Yes This is the key that is used to dial a number and to accept a call, setting or option.

 

Call Wait Codes

Check Status *#43#, then press send
Activate *43#, then press send
Deactivate #43#, then press send

 

Caller ID Codes

Show status of caller ID send *#31#
Show status of caller ID receive *#30#
Hide your phone number for one call only 1831 (number), then press send
Show your phone number for one call only 1832 (number), then press send

 

Voice Mail Codes

Voice Mail number when dialling from mobile handset 321
Voice Mail number when dialling from landline 133 321
Voice Mail number when dialling from overseas +61411000321

 

Mobile Phone Codes

Retrieve IMEI (mobile phone code) *#06#, then press send
Retrieve phone software version (excludes some smartphones) *#0000#, then press send

 

Call Forwarding (Diversion) Codes

Call Waiting Codes

Check Status *#21#, then press send
Activate **21*(number)# , then press send
Deactivate ##21#, then press send

 

Conditional Diversions

These may be activated and deactivated individually or all at once.
 

All Conditional Diversions (Busy, Not Reachable, No Reply)

Activate **004*(number)# , then press send
Activate for Voice Mail **004*321#, then press send
Deactivate ##004#, then press send

 

Divert When Busy

Check Status *#67#, then press send
Activate **67*(number)#, then press send
Deactivate ##67#, then press send

 

Divert When Not Reachable (Switched off / No Service)

Check Status *#62#, then press send
Activate **62*(number)# , then press send
Deactivate ##62#, then press send

 

Divert When Not Answered

Check Status *#61#, then press send
Activate **61*(number)#, then press send
Deactivate ##61#, then press send

 

All Diversions (Conditional and Unconditional)

Activate

**002*(number)# , then press send

Deactivate

##002#, then press send

 

Extend Ring Time

Maximum ring time of 30 seconds, in 5 second increments. **61*321**(enter seconds to ring e.g. 15 or 30)#, then press send

 

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