Recovering deleted items in Hosted Exchange

This article will show you how to recover deleted items in Hosted Exchange.

Hosted Exchange will keep a back up of all messages for 7 days after they have been deleted from the mailbox's Deleted Items folder.  Mailbox users can recover deleted items using their Outlook email client or the Outlook Web App (OWA).
 

Outlook Web App (OWA)

  1. Log in to the Outlook Web App with your full email address and password.
     
  2. Right-click on the Deleted Items folder and select Recover Deleted Items.


     

  3. Select the item(s) you wish to recover and click the Recover Selected Items icon.


     

  4. Choose the destination to recover the item(s) to and click Restore...


 

Outlook 2010

  1. Open Outlook 2010 and connect to your Exchange profile.
     
  2. Click on Folder and then Recover Deleted Items.


     

  3. Select the item(s) you wish to recover and click the Recover Selected Items icon.


     

  4. Outlook will restore the message to its previous location.

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