Setting up Dialup in Windows 7

This article will show you how to connect to your iiNet Dialup internet on a computer running Windows 7.

Please note: By default, Windows 7 computers do not come with built-in dialup modems. You may need to have one installed by a computer technician, or purchase a USB plugin dialup modem from your local computer store.

Select one of the links below to jump to a query:

You can check the Device Manager to confirm if there is a dial-up modem installed by doing the following:

  1. Open the Start menu and select Control Panel.
  2. Select System/System and Security.
  3. Open the Device Manager and check the list of devices for the name of a dialup modem device.
  1. Open the Start menu and select Control Panel.
  2. Select Network and Sharing Centre.
    Windows 7 Network and Sharing Centre screenshot
  3. Click Set up a new connection or network.

    Windows 7 Connection settings screenshot

  4. Select Dial-up.

    Windows 7 Dial up screenshot

  5. Fill in the form with the following and then click Connect.

    Dial-up phone number: 0198333955
    User name: Your iiNet dialup username (e.g.
    Password: Your iiNet dialup password

  6. The Wizard will attempt to connect to the dialup internet. If it fails (for example, the phone line is occupied by a phone call) ignore the error message and click Skip. You can try to connect again when the phone line isn't busy.

  7. Once the connection is established, your computer should be online.


Tip: In Control Panel > Network and Internet > Network Connections, you'll find the the dialup icon. If you double click this icon to connect to your dialup, a popup window will return an error code number if it's unsuccessful. This error number is useful for troubleshooting your connection.