Setting up a Hosted Exchange mailbox in Outlook 2013 and 2016

This article will show you how to configure your Hosted Exchange mailbox in Microsoft Outlook 2013 and 2016.

Please note: You must have an Exchange 2 mailbox in order to configure an Exchange account in Outlook. Please refer to the relevant guides to configure Outlook to connect to your Exchange 1 mailbox using POP or IMAP.

  1. Click the Windows Start button then go to Control Panel and Mail or Mail (32 bit).
  2. The Mail Setup – Outlook window will open. Click on Show Profiles.


  3. Click Add and enter a name for your profile. This name is only used to identify the profile on your computer and can be anything you want. Click OK.


  4. Enter your name, Hosted Exchange email address and password and click Next.
  5. Outlook will now attempt to connect to our servers and automatically configure your account. If Outlook asks permission to connect to our server, please click Allow.
  6. Outlook has now finished configuring your account. Click Finish.


  7. To make this your default Outlook profile (Start > Control Panel > Mail) click Always use this profile, select the profile you just created and click OK.