Are you a customer? We can make sure you get help that's relevant to your services if you confirm some details about your account. You can change this selection at any time.
Please confirm what your invoice or self-help system looks like so we can display tailored information.
What does your iiNet invoice look like?
What does your iiNet self-help system look like? (Not sure? Try logging in here).
This article will show you how to view your recent task history in Toolbox.
Each time you talk to an iiNet Customer Service Representative over the phone or by email correspondence, they add notes to your account in the form of tasks. Tasks keep a record of your correspondence as well as notes about the work done to resolve your issue.
If you've never logged into Toolbox before, please see An Introduction to Toolbox.