Fetch

The Fetch parental PIN allows you to restrict access to particular channels, recorded or downloaded programs or material based on its content classification. The PIN is also required to access some settings on your Fetch box. By default.…

Visit our Network Status page to see if any known issues in your area are affecting your internet connection. Run a speed test.

Select one of the links below to jump to a query: No power to Fetch box Hard Disk Drive (HDD) Health Test failed or HDD errors Hard Disk Drive (HDD) failed to mount Critical Hardware Fault error messages Fetch box is too hot  

Ensure that the infrared (IR) sensor on the front of your Fetch set top box is not obstructed. Press the Text... button on your remote. If no lights illuminate on the remote, the batteries are most likely dead.

If you can't view the PDF files, you may need to install Adobe Reader. You can also watch Fetch setup videos on the Fetch website.

You can watch the Fetch Mini - WiFi and Ethernet  Setup Explainer video here. The instructions below apply to all Mini & Mighty Fetch boxes. Select one of the links below to jump to a query:

How to quickly find an item on this list While looking at this web page, hold down the CTRL key (PC) or Command key (Mac) on your keyboard and then tap the F key. A Find bar will open, typically at the bottom of the window (e.g. Firefox…

The remote does not need any additional programming if you only want to use it for your Fetch service.  

How to quickly find an item on this list While looking at this web page, hold down the CTRL key (PC) or Command key (Mac) on your keyboard and then tap the F key. A Find bar will open, typically at the bottom of the window (e.g. Firefox…

You must have a TV aerial connected to your Fetch set top box in order to view Free to Air channels and channel scan via the Fetch box. Open the Fetch menu and select the Gear icon. Select Channels. Select Full Channel Scan to scan for…