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iiNet Broadband Settings List
The following settings are standard across the majority of iiNet Group broadband connections and can be set in most modems and routers.
You'll need to enter these settings while following the setup guide for your modem. Setup guides for iiNet modems are available here.
Not sure what service you're on? There are lot of different types of NBN™. You can check which type you have by checking your address on our website. Only one type of NBN™ is available at each address.
Select one of the links below to jump to a query:
- ADSL, ADSL2+ and Naked DSL
- NBN™ Fibre to the Premises (FTTP) or Fibre to the Home
- NBN™ Fibre to the Building or Node (FTTB/FTTN)
- NBN™ HFC or FTTC
- NBN™ Satellite
- iiNet VDSL2
- iiNet Cable
ADSL, ADSL2+ and Naked DSL
| DSL Standard/Mode/Modulation: |
Auto, ADSL or ADSL2+. Select G.DMT if safe mode is desired. |
| Connection Type/Mode/WAN Type: | PPPoE |
| Multiplexing/Encapsulation: | LLC |
| Authentication type: | PAP |
| Username: | Enter your full username here e.g. example@iinet.net.au example2@westnet.com.au example3@adam.com.au |
| Password: | Enter the password for your username. This was emailed to you when your service was activated. If you can't remember your password, please try our password recovery tool or call 13 22 58. |
| VPI: | 8 |
| VCI: | 35 |
| DNS*: | 203.0.178.191 |
*Our alternate DNS address is 203.215.29.191
Note: Not all settings may be required when setting up your modem. If you encounter a setting that isn't listed here (e.g. MTU) in your modem's Setup Wizard/Quick Setup then it should be fine to leave it as the default.
NBN™ Fibre to the Premises (FTTP) or Fibre to the Home
Important: Your modem or router must be fibre-ready for use with an NBN™ FTTP service.
Most of the settings will be taken care of by the NBN™ Connection Box or equivalent fibre unit. However, it's important to configure the right WAN Type on routers to stop them trying to take over the job of the Connection Box which can cause connection issues.
| Mode/Modulation: |
WAN |
| Connection Type/Mode/WAN Type: |
IPoE or Dynamic IP address Note: Some fibre services including Internode services, South Brisbane Fibre and select locations will need to use PPPoE. If you're not sure which setting you need, please call us on 13 22 58 and we can check our records. |
| Username (required if using PPPoE): | Enter your full username here e.g. example@iinet.net.au example2@westnet.com.au example3@adam.com.au |
| Password (required if using PPPoE): | Enter the password for your username. This was emailed to you when your service was activated. If you can't remember your password, please try our password recovery tool or call 13 22 58. |
| DNS*: | 203.0.178.191 |
*Our alternate DNS address is 203.215.29.191
Note: Not all settings may be required when setting up your modem. If you encounter a setting that isn't listed here (e.g. MTU) in your modem's Setup Wizard/Quick Setup then it should be fine to leave it as the default.
NBN™ Fibre to the Building or Node (FTTB/FTTN)
Note that not all modems support VDSL2. Please check the technical specifications or the manufacturer's website if you're not sure.
| DSL Standard/Mode/Modulation: |
VDSL2 |
| Connection Type/Mode/WAN Type: | IPoE or Dynamic IP address |
| VDSL Profile: | 17a Multi Mode |
| Username: | N/A |
| Password: | N/A |
| G.INP: | Enabled |
| G.Vector: | Enabled |
| DNS*: | 203.0.178.191 |
*Our alternate DNS address is 203.215.29.191
Note: Not all settings may be required when setting up your modem. If you encounter a setting that isn't listed here (e.g. MTU) in your modem's Setup Wizard/Quick Setup then it should be fine to leave it as the default.
NBN™ HFC or FTTC
All iiNet NBN™ HFC and FTTC modems supplied by us will auto-configure with all the required settings for your NBN™ broadband and phone services.
If you use a third party modem, your NBN™ phone service (and any calls) will not be available.
| DSL Standard/Mode/Modulation: |
Ethernet/WAN |
| Connection Type/Mode/WAN Type: | PPPoE |
| VLAN: | Enabled/on (or you may need to set the VLAN networking standard, 802.1q) |
| VLAN ID: | 2 |
| Username: | Enter your full username here e.g. example@iinet.net.au |
| Password: | Enter the password for your username. This was emailed to you when your service was activated. If you can't remember your password, please try our password recovery tool or call 13 22 58. |
| DNS*: | 203.0.178.191 |
*Our alternate DNS address is 203.215.29.191
Note: Not all settings may be required when setting up your modem. If you encounter a setting that isn't listed here (e.g. MTU) in your modem's Setup Wizard/Quick Setup then it should be fine to leave it as the default.
NBN™ Satellite
Most of the settings will be taken care of by the NBN™ Connection Box. However, it's important to configure the right WAN Type on WiFi routers to stop them trying to take over the job of the Connection Box which can cause connection issues.
| Mode/Modulation: |
WAN |
| Connection Type/Mode/WAN Type: |
PPPoE |
| Username: | Enter your full username here e.g. example@iinet.net.au example2@westnet.com.au example3@adam.com.au |
| Password: | Enter the password for your username. This was emailed to you when your service was activated. If you can't remember your password, please try our password recovery tool or call 13 22 58. |
| DNS*: | 203.0.178.191 |
*Our alternate DNS address is 203.215.29.191
Note: Not all settings may be required when setting up your modem. If you encounter a setting that isn't listed here (e.g. MTU) in your modem's Setup Wizard/Quick Setup then it should be fine to leave it as the default.
iiNet VDSL2
Note that not all modems support VDSL2. Please check the technical specifications or the manufacturer's website if you're not sure.
| DSL Standard/Mode/Modulation: |
VDSL2 |
| Connection Type/Mode/WAN Type: | PPPoE |
| VDSL Profile: | 17a Multi Mode |
| VLAN: | Enabled/on (or you may need to set the VLAN networking standard, 802.1q) |
| VLAN ID: | 10 |
| Username: | N/A |
| Password: | N/A |
| G.INP: | Enabled |
| G.Vector: | Enabled |
| DNS*: | 203.0.178.191 |
*Our alternate DNS address is 203.215.29.191
Note: Not all settings may be required when setting up your modem. If you encounter a setting that isn't listed here (e.g. MTU) in your modem's Setup Wizard/Quick Setup then it should be fine to leave it as the default.
iiNet Cable
All iiNet Cable connections must use the modem that is supplied by us. These gateways auto-configure with all the required settings for iiNet Cable and your included Netphone service.
Connections using third party hardware are not supported, however you may choose to connect your own WiFi router to the Cable Gateway to handle your home WiFi network.