iiNet Modem Resources
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Looking for help with connecting to your modem's WiFi? We've got you covered.
TG-789 Broadband Gateway
- TG-789 Quick Setup Guide
- TG-789 Firmware will be made available for download once a new version is released.
- Putting TG-789 into Safe Mode (G.DMT)
- Factory reset TG-789
- Set up Guest WiFi on TG-789
iiNet Huawei HG532d
- HG532d Quick Setup Guide
- HG532d User Manual
- Putting HG532d into Safe Mode (G.DMT)
- How to factory reset Huawei HG532d
iiNet VDSL Home Gateway (Huawei HG658)
iiNet Home Router for nbn™ HFC (Huawei HG659)
- Huawei HG659 Quick Setup Guide
- Huawei HG659 Firmware will be made available for download once a new version is released.
Cable Gateway Pro
- Cable Gateway Pro Quick Setup Guide
- Cable Gateway Pro Firmware will be made available for download once a new version is released.
Arris CM820 Cable modem
The models below are no longer sold by the iiNet Group.
TG-1 Broadband Gateway - No longer sold
- TG-1 Quick Setup Guide
- TG-1 Manual
- TG-1 Firmware
- Putting TG-1 into Safe Mode (G.DMT)
- Factory reset TG-1
- Set up Guest WiFi on TG-1
NetComm NB16WV-02 - No longer sold
These guides are for the NetComm model previously sold by iiNet & Westnet. For the same model purchased elsewhere please visit the NetComm Support website.
- NB16WV-02 Quick Setup Guide
- NB16WV-02 User Manual
- NB16WV-02 Firmware
- Putting NetComm NB16WV-02 into Safe Mode (G.DMT)
- Factory reset NetComm NB16WV-02
Budii Lite® - No longer sold
- Budii Lite Quick Setup Guide - Does not include instructions for nbn™ Fibre to the Building/Node (FTTB/N). See this article instead.
- Budii Lite Manual
- Budii Lite Firmware
- Set up 3G Mobile broadband on Budii Lite
- Putting Budii Lite into Safe Mode (G.DMT)
- How to factory reset Budii Lite
Budii® - No longer sold
- Budii Manual
- Budii Quick Start Guide - ADSL/Naked
- Budii Quick Start Guide - NBN/Fibre
- Budii Handset Guide
- Budii Firmware
- Set up 3G Mobile broadband on Budii
- Putting Budii into Safe Mode (G.DMT)
- Factory reset Budii
- Budii Tablet Guide (End of Life April 2014)
BoB2™ - No longer sold
- BoB2 Manual
- BoB2 Handset Manual
- BoB2 Quick Setup Guide
- BoB2 Firmware
- Update your password in BoB2 settings
- Putting BoB2 into Safe Mode (G.DMT)
- Factory reset BoB2
BoB Lite™ - No longer sold
- BoB Lite Manual
- BoB Lite Quick Setup Guide
- BoB Lite Firmware
- Update your password in BoB Lite settings
- Putting BoB Lite into Safe Mode (G.DMT)
- Factory reset BoB Lite
Jiva Modem - No longer sold
NetComm NB16WV (Adam Internet) - No longer sold
BoB™ - No longer sold
Third party modems
If your modem was purchased elsewhere, please use Google search results or visit the manufacturer's website for support information.