iiNet Modem Resources

This page will link you to all the support resources for modems currently and previously sold by the iiNet Group.

Got a third-party modem? If your modem was purchased elsewhere, please use Google search results or visit the manufacturer's website for support information. Our general setup advice articles may help you but the instructions will not be as specific to your modem.

 

Select your modem

CURRENT MODELS

TP-Link VR1600v

TG-789 Broadband Gateway

TP-Link TD-W9970

Cable Gateway Pro

 

PREVIOUSLY SOLD MODELS

Huawei HG532d

TG-1 Broadband Gateway

Huawei HG658 for VDSL2

Huawei HG659 for NBN™ HFC

Cisco 867VAE-W

Arris CM820 Cable Modem

NetComm NB16WV-02

Budii®

Budii Lite®

BoB2™

BoB Lite™

 

 

TP-Link VR1600v Support Resources

Type of internet service  Setup guides
  • iiNet FTTB
Setup Guide
  • NBN™ FTTC

Setup Guide
Quick Diagram
Setup Video
Network Connection Device guide

  • NBN™ FTTB/N

Setup Guide
Quick Diagram
Setup Video

  • NBN™ FTTP

Setup Guide
Quick Diagram
Setup Video

  • NBN™ HFC

Setup Guide
Quick Diagram
Setup Video

  • NBN™ Wireless

Setup Guide
Quick Diagram
Setup Video

  • NBN™ Satellite

Setup Guide
Quick Diagram
Setup Video

More guides

If you're having trouble viewing any PDF files, you may need to install Adobe Reader on your computer, tablet or smartphone.

 

TG-789 Broadband Gateway Support Resources

Type of internet service  Setup guides
  • ADSL2+

Setup Guide
Setup Video

  • Naked DSL
Setup Guide
Setup Video
  • iiNet VDSL2
Setup Guide
Setup Video
  • iiNet Cable
  • FTTP
Setup Guide
  • NBN™ FTTC

Setup Guide
Quick Diagram
Setup Video
Network Connection Device guide

  • NBN™ FTTB/N
  • NBN™ FTTP
  • NBN™ Satellite
  • NBN™ HFC
  • NBN™ Wireless
  • iiNet FTTB
Setup Guide

More guides

If you're having trouble viewing any PDF files, you may need to install Adobe Reader on your computer, tablet or smartphone.

 

TP-Link TD-W9970 Support Resources

This model is no longer sold.

Type of internet service  Setup guides
  • ADSL2+
Setup Guide

More guides

If you're having trouble viewing any PDF files, you may need to install Adobe Reader on your computer, tablet or smartphone.

 

Cable Gateway Pro Support Resources

Type of internet service  Setup guides
  • iiNet Cable

Setup Guide
Setup Video

More guides

If you're having trouble viewing any PDF files, you may need to install Adobe Reader on your computer, tablet or smartphone.

 

iiNet Huawei HG532d Support Resources

This model is no longer sold.

Type of internet service  Setup guides
  • ADSL2+
Setup Guide

More guides

If you're having trouble viewing any PDF files, you may need to install Adobe Reader on your computer, tablet or smartphone.

 

TG-1 Broadband Gateway Support Resources

This model is no longer sold.

Type of internet service  Setup guides
  • ADSL2+
  • Naked DSL
  • iiNet VDSL2
  • NBN™ FTTP
  • NBN™ FTTB/N
  • FTTP

Setup Guide

  • NBN™ Wireless
  • NBN™ Satellite

General Setup advice for NBN™ Wireless
General Setup advice for NBN™ Satellite

More guides

If you're having trouble viewing any PDF files, you may need to install Adobe Reader on your computer, tablet or smartphone.

 

iiNet Huawei HG658 for VDSL2 Support Resources

This model is no longer sold.

Type of internet service  Setup guides
  • iiNet VDSL2
Setup Guide

More guides

If you're having trouble viewing any PDF files, you may need to install Adobe Reader on your computer, tablet or smartphone.

 

iiNet Huawei HG659 for NBN™ HFC Support Resources

This model is no longer sold.

Type of internet service Setup guides
  • NBN™ HFC
Setup Guide

More guides

If you're having trouble viewing any PDF files, you may need to install Adobe Reader on your computer, tablet or smartphone.

 

Arris CM820 Cable Modem Support Resources

This model is no longer sold.

Note: Please do not attempt to factory reset this device.

Type of internet service  Setup guides
  • iiNet Cable
  • NBN™ HFC
User Manual
(Includes setup instructions)

More guides

If you're having trouble viewing any PDF files, you may need to install Adobe Reader on your computer, tablet or smartphone.

 

Cisco 867VAE-W Support Resources

This model is no longer sold.

Type of internet service  Setup guides
  • ADSL2+
  • Naked DSL
  • NBN™ FTTP
  • NBN™ FTTB/N
  • National WiFi

Setup Guide
Sample Configurations
(DSL, NBN™ FTTN/B and National WiFi)

If you're having trouble viewing any PDF files, you may need to install Adobe Reader on your computer, tablet or smartphone.

 

NetComm NB16WV-02 Support Resources

This model is no longer sold.

These guides are for the NetComm model previously sold by iiNet & Westnet. For the same model purchased elsewhere, please visit the NetComm Support website.

Type of internet service  Setup guides
  • ADSL2+
  • Naked DSL
  • NBN™ FTTP
Setup Guide
  • NBN™ Wireless
General Setup advice for NBN™ Wireless

More guides

If you're having trouble viewing any PDF files, you may need to install Adobe Reader on your computer, tablet or smartphone.

 

Budii Lite® Support Resources

This model is no longer sold.

Type of internet service  Setup guides
  • ADSL2+
  • Naked DSL
  • iiNet Cable
  • NBN™ FTTP
  • NBN™ Wireless
  • NBN™ Satellite
  • FTTP
Setup Guide
  • NBN™ FTTB/N
Setup Guide

More guides

If you're having trouble viewing any PDF files, you may need to install Adobe Reader on your computer, tablet or smartphone.

 

Budii® Support Resources

This model is no longer sold.

Type of internet service  Setup guides
  • ADSL2+
  • Naked DSL
Setup Guide
  • NBN™ FTTP
  • FTTP
Setup Guide

More guides

If you're having trouble viewing any PDF files, you may need to install Adobe Reader on your computer, tablet or smartphone.

 

BoB2™ Support Resources

This model is no longer sold.

Type of internet service  Setup guides
  • ADSL2+
  • Naked DSL
  • NBN™ FTTP
  • NBN™ Satellite
  • FTTP
Setup Guide
  • NBN™ Wireless
General Setup advice for NBN™ Wireless

More guides

If you're having trouble viewing any PDF files, you may need to install Adobe Reader on your computer, tablet or smartphone.

 

BoB Lite™ Support Resources

This model is no longer sold.

Type of internet service  Setup guides
  • ADSL2+
  • Naked DSL
  • NBN™ FTTP
  • FTTP
Setup Guide
  • NBN™ Satellite
Setup Guide

More guides

If you're having trouble viewing any PDF files, you may need to install Adobe Reader on your computer, tablet or smartphone.

 

General setup advice articles

The following articles may help you set up a third-party modem or modem router for different types of internet services. However, please keep in mind that this general advice is not specific to any one make/model of modem.

If you need more specific instructions for your make/model of modem, please use Google search results or visit the manufacturer's website for support information.