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Make a one-off payment in Toolbox

This article will show you how to pay your outstanding invoice through Toolbox using a credit card.

Other available payment methods are listed on your invoice.

Your iiNet invoices will typically be paid automatically using your nominated bank account or credit card details. In the event that the automatic payment fails, such as due to an expired credit card, you may need to make a manual payment through Toolbox or by calling us on 13 22 58 to pay over the phone with a credit card. 

If you've never logged into Toolbox before, please see An Introduction to Toolbox.


  1. Log in to Toolbox. The amount owing will be shown in the account overview.
  2. Select Make a payment.
    Note: If your amount owing is $0.00, any payment you make in advance will be held as a credit on your account and used on your next invoice.
    Toolbox screenshot
  3. Enter the amount to pay in the Credit/Charge Amount field, then Proceed.

    Note: Currently, only Credit card payments are available.
    Toolbox screenshot

  4. Fill out the required details, including Name on Card, Card Number, Expiration Date and Security Code. Applicable surcharges for Amex will be noted at the end of the form.
  5. Click Make payment to finish.
    Toolbox screenshot