NBN FTTC Connection Device Status Lights

The article will explain the meaning of the status lights found on the NBN™ Connection Device (NCD) which is an indoor unit used for Fibre to the Curb (FTTC) services.

These lights may help you quickly check on the status of your NBN™ connection which may be useful when troubleshooting NBN™ FTTC issues.

 

Status lights

The status lights may be covered by a small sliding panel on the face of your NBN™ Connection Device.

Light State Meaning
LAN Off NCD has no power or is not connected to a modem/router.
Blue Successful connection between NCD and modem/router. Flashing indicates local network activity.
Amber Successful connection between NCD and modem/router. Flashing indicates local network activity.
DSL Off NCD has no power or is not communicating with the NBN™ access network.
Blue NCD is successfully communicating with the NBN™ access network.
Connection Off NCD has no power.
Blue Successful reverse power to NBN™ equipment outside the premises.
Red Issue with reverse power. Please call us on 13 22 58 for assistance.
Power Off NCD has no power.
Blue NCD has power.