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Manage my account
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Cancel or close my account
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Connect to WiFi
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nbn®
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Set up iiNet modem
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My connection speed is slow
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FTTC
Set up iiNet modem
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Set up iiNet modem
Set up non-iiNet modem
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Set up iiNet modem
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ULTRA Broadband (VDSL/Cable/FTTB)
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Cable in Ballarat & Mildura & Geelong
How to set up
My connection speed is slow
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FAQ
FTTB in buildings across Australia
How to set up
My connection speed is slow
My internet is offline
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FAQ
Other Broadband
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My connection speed is slow
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Fibre to the Home
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nbn Fibre Phone (FTTP only)
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Unregistered Handsets
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Fetch
Setup Guides
Fetch Mini & Mighty
Fetch remote
Channel scan
Change parental PIN
Wireless bridges
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Change Subscription
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No Subscription channels
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Video stuttering or freezing
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Fetch remote issues
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Email Migration
iiNet email addresses are moving to The Messaging Company
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VDSL2
Troubleshooting ULTRA VDSL2 for Dropouts
Visit our Network Status page to see any known issues in your area that may be affecting your connection. Turn off your modem and leave it off for at least 10 seconds. Turn your modem back on and wait for the modem lights to settle.…
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