iiNet Broadband Settings

The following settings are standard across all iiNet Group broadband connections and can be set in most modems and routers.

You'll need to enter these settings while following the setup guide for your modem. Setup guides for iiNet modems are available here.

Select one of the links below to jump to a query:

DSL Standard/Mode/Modulation:
Auto, ADSL or ADSL2+. Select G.DMT if safe mode is desired.
Connection Type/Mode/WAN Type: PPPoE
Multiplexing/Encapsulation: LLC
Authentication type: PAP
Username: Enter your full username here e.g. example@iinet.net.au
example2@westnet.com.au
example3@adam.com.au
Password: Enter the password for your username. This was emailed to you when your service was activated. If you can't remember your password, please try our password recovery tool or call 13 22 58.
VPI: 8
VCI: 35
DNS*: 203.0.178.191

*Our alternate DNS address is 203.215.29.191

Note: Not all settings may be required when setting up your modem. If you encounter a setting that isn't listed here (e.g. MTU) in your modem's Setup Wizard/Quick Setup then it should be fine to leave it as the default.

 

Important: Your modem or router must be fibre-ready for use with an NBN™ FTTP service.

Most of the settings will be taken care of by the NBN™ Connection Box or equivalent fibre unit. However, it's important to configure the right WAN Type on routers to stop them trying to take over the job of the Connection Box which can cause connection issues.

Mode/Modulation:
WAN
Connection Type/Mode/WAN Type:

IPoE or Dynamic IP address

Note: Some fibre services including Internode services, South Brisbane Fibre and select locations will need to use PPPoE. If you're not sure which setting you need, please call us on 13 22 58 and we can check our records.

Username (required if using PPPoE): Enter your full username here e.g. example@iinet.net.au
example2@westnet.com.au
example3@adam.com.au
Password (required if using PPPoE): Enter the password for your username. This was emailed to you when your service was activated. If you can't remember your password, please try our password recovery tool or call 13 22 58.
DNS*: 203.0.178.191

*Our alternate DNS address is 203.215.29.191

Note: Not all settings may be required when setting up your modem. If you encounter a setting that isn't listed here (e.g. MTU) in your modem's Setup Wizard/Quick Setup then it should be fine to leave it as the default.

 

Note that not all modems support VDSL2. Please check the technical specifications or the manufacturer's website if you're not sure.

DSL Standard/Mode/Modulation:
VDSL2
Connection Type/Mode/WAN Type: IPoE or Dynamic IP address
VDSL Profile: 17a Multi Mode
Username: N/A
Password: N/A
G.INP: Enabled
G.Vector: Enabled
DNS*: 203.0.178.191

*Our alternate DNS address is 203.215.29.191

Note: Not all settings may be required when setting up your modem. If you encounter a setting that isn't listed here (e.g. MTU) in your modem's Setup Wizard/Quick Setup then it should be fine to leave it as the default.

 

All iiNet NBN™ HFC must use the Home Router for NBN™ HFC that is supplied by us. These routers auto-configure with all the required settings for iiNet NBN™ HFC and your included Netphone service.

Connections using third party hardware are not supported, however you may choose to connect your own WiFi router to the iiNet Home Router for NBN™ HFC to handle your home WiFi network.

 

Most of the settings will be taken care of by the NBN™ Connection Box. However, it's important to configure the right WAN Type on WiFi routers to stop them trying to take over the job of the Connection Box which can cause connection issues.

Mode/Modulation:
WAN
Connection Type/Mode/WAN Type:

PPPoE

Username: Enter your full username here e.g. example@iinet.net.au
example2@westnet.com.au
example3@adam.com.au
Password: Enter the password for your username. This was emailed to you when your service was activated. If you can't remember your password, please try our password recovery tool or call 13 22 58.
DNS*: 203.0.178.191

*Our alternate DNS address is 203.215.29.191

Note: Not all settings may be required when setting up your modem. If you encounter a setting that isn't listed here (e.g. MTU) in your modem's Setup Wizard/Quick Setup then it should be fine to leave it as the default.

 

Note that not all modems support VDSL2. Please check the technical specifications or the manufacturer's website if you're not sure.

DSL Standard/Mode/Modulation:
VDSL2
Connection Type/Mode/WAN Type: PPPoE
VLAN: 10
VDSL Profile: 17a Multi Mode
Username: N/A
Password: N/A
G.INP: Enabled
G.Vector: Enabled
DNS*: 203.0.178.191

*Our alternate DNS address is 203.215.29.191

Note: Not all settings may be required when setting up your modem. If you encounter a setting that isn't listed here (e.g. MTU) in your modem's Setup Wizard/Quick Setup then it should be fine to leave it as the default.

 

All iiNet Cable must use the Cable Gateway modem that is supplied by us. These gateways auto-configure with all the required settings for iiNet Cable and your included Netphone service.

Connections using third party hardware are not supported, however you may choose to connect your own WiFi router to the Cable Gateway to handle your home WiFi network.

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