How to change your personal hold music from your Lync desktop client.
How to Federate another Lync service (hosted or on-premise) with iiNet Hosted Lync. This allows you to use Lync to communicate with other Lync users in external companies or departments.
How to assign and remove numbers to a Hosted Lync user accounts.
How to upload an audio file to be used as hold music for the primary number of your Call Group. This is also a great way to include notices or advertisements along with music while your customers are on hold.
How to add number blocks to your Hosting account. This will give you more phone numbers to assign to Hosted Lync accounts.
How to configure your Hosted Lync Call Group to divert incoming calls to voicemail after business hours.
How to change a Hosted Lync user's password in the Hosting Control Panel.
How to change the domain name associated with a Hosted Lync user account.
How to configure a Call Group in Hosted Lync to manage your incoming calls. The feature allows you to divert incoming calls to appropriate team member(s) in the form of User Groups - think of it like a virtual receptionist.
This article will show you how to create a Hosted Lync user in a few simple steps.
Here's the necessary information for updating your DNS records for Hosted Lync if your domain is not hosted with iiNet.
How to download the Hosted Lync client for your PC (Windows).
Here's how to start a meeting out of the blue and invite others to join via Hosted Lync.
How to install or remove the Hosted Lync desktop client for Mac OSX.
How to remove User Groups in Hosted Lync. User Groups (e.g. Sales Group) are sets of Lync 3 users whom calls can be directed to in a Call Group IVR menu.
How to set up your Voicemail from your Lync client with Hosted Exchange 1.
How to set up your Voicemail from your Lync client with Hosted Exchange 2.
A directory of resources to help you set up and configure iiNet Hosted Lync, as well as cover some basics of using Lync.
How to enable Voicemail for Hosted Lync via your Hosting Control Panel. This may need to be done if your Voicemail setup is unsuccessful, or you don't see the Voicemail options in your Lync client.
How to turn off the second incoming call sound. This will not affect any on-screen notifications about incoming calls.
How to upload a photo to a Lync User's profile individually.
How to upload photos in bulk to your Hosting Control Panel, allowing you to bulk assign them to the relevant Lync User profiles.
Here's some of the basics of using Hosted Lync with the Outlook Web App (OWA).