Frequently Asked Questions

FAQs about our internet products

ADSL Broadband FAQ

All you need to know about ADSL2+ broadband at iiNet.

Annex M FAQ

The answers to some common questions about Annex M, a service available for business ADSL2+ services where specific infrastructure is available.

iiNet ULTRA Broadband Cable FAQ

This article will answer some questions about iiNet ULTRA Broadband Cable.

iiNet ULTRA Broadband FTTB FAQ

This article will answer some questions about iiNet ULTRA Broadband FTTB.

Naked DSL FAQ

The answers to some common questions about Naked DSL.

NBN Frequently Asked Questions

The answers to some common questions about the NBN™ and iiNet.

NBN Satellite Fair Use Policy FAQ

This article will explain the Fair Use Policy which is in place for all nbn™ Satellite services nationwide on a LTSS (Long Term Satellite Service) satellite, such as Sky Muster™.

NBN Satellite FAQ

Some FAQs about our NBN satellite service.

Speeds on the NBN network explained

This article will provide information about the speed abilities of different NBN™ technologies, and the various factors which can affect the speeds which individual users experience.

Ultra Broadband VDSL2 FAQ

This article will answer some frequently asked questions about iiNet VDSL2.

WiFi (Wireless) FAQ

This article will answer some general questions about WiFi as a technology.

WiFi Modem Details

Information about our current range of WiFi modems sold for iiNet broadband services.