Filter by category
Set up Mobile Voice (5)
Set up Mobile Broadband (5)
Troubleshoot Mobile Voice (8)
Troubleshoot Mobile Broadband (2)
Manuals & Guides (7)
Frequently Asked Questions (3)
About mobile services
Most mobile devices won't need to have their settings entered manually, but in case yours does, here's the settings 3G or 4G mobile broadband.
Everything you need to know about setting up and supporting your Apple iPhone can be found on our handy mobile support site. If you can't find what you're looking for, here are Apple's own support resources.
Here's how to disable automatic downloads and Wi-Fi Assist on an iPhone, iPad or iPod. Automatic downloads or Wi-Fi Assist can be problematic because they may use your mobile data without you knowing about it.
iiHelp's had an update! Here's a little help with how to find answers for your Mobile Voice and Mobile Broadband queries.
Answers to some common questions about iiNet Mobile services.
Everything you need to know about International Roaming for Mobile Voice, alternatives to using it and how it is billed.
Here's how to enable or disable IMEI Blocking. IMEI Blocking is a method to block use of a mobile handset that has been reported as lost or stolen by its owner.
Here's how to manually select the network (carrier) for an iiNet Mobile Voice service on an iPhone or a handset that uses Android OS.
Activating your SIM card is the first step for any iiNet Mobile service. Here's how to get started with Mobile Broadband.
Here's how to set up your iiNet Group Mobile Broadband on an iPad or Android OS tablet that has a slot for a SIM card.
Answers to some common questions about Mobile Broadband at iiNet.
This is the place to be to download any of the guides, manuals or firmware for the Mobile Broadband hardware we've sold.
Here's why iiNet does not support or recommend tethering for mobile devices. Tethering allows you to use a mobile phone or mobile tablet device as a USB modem or WiFi hotspot to connect another device to a Mobile Broadband service (e.g. desktop PC).
The first step of any iiNet mobile service is to activate your SIM card. Here's how to activate your Mobile Voice SIM.
How to activate and use the features for your iiNet Mobile Voice including call barring, voice mail, caller ID and call forwarding.
How to use Quick Codes for your Mobile Voice service. Quick Codes allow you to activate or deactivate features or view information about your Mobile Voice service on your handset.
Here's everything you need to know about using the voice mail feature on your Mobile Voice service.
Everything you need to to know to get started with Piix, iiNet’s first Digital Photo Frame that combines our love of photography with our love of technology.
How to purchase a new or replacement SIM card for your mobile service through Toolbox.
If your iiNet mobile has been unsuspended but you still can't make or receive calls on your iPhone, here's how to fix the issue.
The first time it's turned on, your camera will run you through a setup guide and display some tips on how to use it, but here's a complete guide to getting started.
The first time it's turned on, your tablet will run you through a setup guide and display some tips on how to use it, but here's a complete guide on getting started.
Tech spec sheets for the Samsung mobile handsets previously sold through iiNet.
What to do if you have a SIM card error, and how to find your mobile PUK code.
All about the different SIM card sizes used for iiNet Mobile services including Standard, Micro and Nano SIM.
If you can't get online with your iiNet Mobile Broadband, here's the troubleshooting you should try.
If your Mobile Broadband is having some speed issues, here's the troubleshooting you should try.
If your iiNet mobile can make certain types of calls but not others, here's what you should do to identify and fix the issue.
If your iiNet mobile can't send SMS or MMS, here's what you should try to get it working again.
If your iiNet Mobile can't get a signal, here's what you need to do to troubleshoot coverage issues.