All about email and hosting.
How to add a new contact to your address book in iiNet Webmail. This will let you keep track of all of the people you email regularly.
It always helps to put a name to a face! Here's how to add a picture to an existing contact in your iiNet Webmail address book.
How to link additional domain names to your existing Hosted Exchange service.
How to add hardware to your BusinessCloud Virtual Machine including CPU, RAM, NICs, storage and VMware tools.
These articles will help you to set up and use your Business Cloud services.
An outline of the upgrades to Business Cloud services in November 2014.
How to fix some common causes of an iiNet email address not receiving emails, even when you know they've been sent successfully.
How to fix some common causes of an iiNet email address not sending emails successfully.
If your device is a using a mobile broadband connection that isn't supplied by iiNet, it may be unable to send emails via iiNet's mail server. Here's how to adjust your settings to get it working.
Instructions for changing a Hosted Exchange mailbox password.
How to change the email address for your Hosted Exchange mailbox.
How to change the plan for your Hosted Exchange mailbox.
Changing the hostname on your VPS is useful if you want to set up DNS records for it. Here's how.
We take security very seriously. If your email service has been compromised, here's what may happen and what you can do to resolve the problem.
How to enable email forwarding for a Hosted Exchange mailbox.
How to configure your Business Cloud, which allows you to configure network services such as DHCP, firewalls, network address translation (NAT), VPN and static routing for your organisation's network.
How to create a distribution list for a Hosted Exchange mailbox, allowing you to send a message to a list email addresses just by entering a single address in the 'To' field.
How to create a new mailbox in Hosted Exchange via the Hosting Control Panel.
Instructions on creating resource mailboxes for Hosted Exchange. Resource mailboxes represent meeting rooms or shared equipment.
Want to receive emails sent to multiple email addresses in the one mailbox with Hosted Exchange? Here's how.
All broadband accounts within the iiNet Group come with 1GB of free web space which you can use to make a website. This article will show you how to make yours.
How to create delegates for a Hosted Exchange mailbox. Delegates are designated users who have been granted access to a mailbox, with the ability to either send directly from, or on behalf of, that mailbox.
Create individual contacts or import multiple contacts at once for your Hosted Exchange account.
With iiNet BusinessCloud, you can install VMware Tools, insert DVDs and floppy disks, and remotely connect to virtual machines.
DNS settings required for your Hosted Exchange service to work.
The answers to some common questions about Domain names at iiNet.
Advice on setting up your iiNet email address in a smartphone or tablet device running Android OS.
This article will show you how to set up your iiNet email address in Mac Mail 10 and Mac Mail 11, the default email programs for macOS Sierra and High Sierra.
This article will show you how to set up an account for your iiNet email address in Mac Mail 6 for Mac OSX 10.8 Mountain Lion.
How to set up your iiNet email address in Mac Mail 7.
If you're running Mac OSX Yosemite, this guide will help you set up your iiNet email address in Mac Mail 8.
If you're running Mac OSX El Capitan, this guide will help you set up your iiNet email address in Mac Mail 9.
How to set up your iiNet email address in Outlook 2007.
How to set up your iiNet email address in Outlook 2010.
How to set up your iiNet email address in Outlook 2013.
How to set up your iiNet email address in Outlook Express 6.
How to set up your iiNet email address in Outlook for Mac 2011.
How to set up your iiNet email address in Thunderbird, a free email program from Mozilla.
This article will show you how to set up a mailbox for your your iiNet Group email address in Windows 10 Mail.
How to set up your iiNet email address in Windows Live Mail, the default email software for Windows 7.
How to set up your iiNet email address in Windows 8 Mail.
How to set up your iiNet email address in Windows Mail for Vista.
How to set up your iiNet email address in the Mail app for iOS, the Apple software run on iPhones, iPads and iPods.
How to export and import contacts in iiNet Webmail as a vCard (.vcf) file.
All you need to know about personal home pages at iiNet.
How to send and receive text messages via the iiNet Hosted SMS add-on for Hosted Exchange.
This article will describe how to migrate your existing Outlook mailbox content — mail, folders, calendars, tasks, notes, etc — to your new Hosted Exchange mailbox.
How to connect various email clients and mobile devices to iiNet's Hosted Exchange.
Everything you'll need to know to get started with Hosted Exchange and use it effectively in your business.
How to change your personal hold music from your Lync desktop client.
How to add a user as a Delegate for your Lync account. Delegates are useful for situations where you'd like to allow your administrative staff to answer and place calls on your behalf.
How to Federate another Lync service (hosted or on-premise) with iiNet Hosted Lync. This allows you to use Lync to communicate with other Lync users in external companies or departments.
How to add a PIN to your Hosted Lync account, or change your existing PIN.
How to assign and remove numbers to a Hosted Lync user accounts.
How to upload an audio file to be used as hold music for the primary number of your Call Group. This is also a great way to include notices or advertisements along with music while your customers are on hold.
How to add number blocks to your Hosting account. This will give you more phone numbers to assign to Hosted Lync accounts.
How to set up a Hosted Lync account on an Android iPhone. You'll need a Google Play Store account to download the client from Play Store.
How to set up a Hosted Lync account on an iPhone or iPad. You'll need an iTunes account to download the Lync 2013 app from App Store.
This article will explain the options available in the Lynce 2013 iOS app.
How to configure your Hosted Lync Call Group to divert incoming calls to voicemail after business hours.
How to change a Hosted Lync user's password in the Hosting Control Panel.
How to change the domain name associated with a Hosted Lync user account.
How to change the Voicemail PIN for your Hosted Lync account.
How to configure a Call Group in Hosted Lync to manage your incoming calls. The feature allows you to divert incoming calls to appropriate team member(s) in the form of User Groups - think of it like a virtual receptionist.
This article will show you how to create a Hosted Lync user in a few simple steps.
All you'll need to get started with your new Polycom VVX Desk Phone for Hosted Lync.
How to make Audio Calls with Lync 2013 on PC or Mac OSX.
How to access the Audio Settings for Lync 2013 on PC or Mac OSX.
How to set Call Forwarding options within the desktop application for either PC or Mac version of Lync 2013.
How to make a Conference call using Lync 2013. You can also utilise video, screen sharing, and text chat to make the most of the session.
Here's the necessary information for updating your DNS records for Hosted Lync if your domain is not hosted with iiNet.
How to download the Hosted Lync client for your PC (Windows).
Here's how to start a meeting out of the blue and invite others to join via Hosted Lync.
How to install or remove the Hosted Lync desktop client for Mac OSX.
This article will show you how to record your Lync conferences. To record conferences, you must have the full Lync client installed instead of simply using the web app.
How to remove User Groups in Hosted Lync. User Groups (e.g. Sales Group) are sets of Lync 3 users whom calls can be directed to in a Call Group IVR menu.
How to schedule a Lync meeting using Outlook 2010.
How to set up your Voicemail from your Lync client with Hosted Exchange 1.
How to set up your Voicemail from your Lync client with Hosted Exchange 2.
How to configure Simultaneous Ring for your Lync number. When your Lync number gets an incoming call, another number or numbers will ring at the same time, and the first person to answer will receive the call.
A directory of resources to help you set up and configure iiNet Hosted Lync, as well as cover some basics of using Lync.
Here's how to transfer a call in Hosted Lync.
How to turn off the second incoming call sound. This will not affect any on-screen notifications about incoming calls.
How to upload a photo to a Lync User's profile individually.
How to upload photos in bulk to your Hosting Control Panel, allowing you to bulk assign them to the relevant Lync User profiles.
Here's some of the basics of using Hosted Lync with the Outlook Web App (OWA).
How to set up an Hosted Lync account on an Windows Mobile Phone. You'll need to have a Microsoft Account to download the client from Windows Phone Store.
How to customise the settings in Lync 2013 on a Windows Mobile Phone.
The answers to some common questions about using the Hosting Control Panel.
iiHelp's had an update! Here's a little help with how to find answers for your email and hosting services.
Everything you need to know about using the various features in iiNet's Webmail client.
Here's the settings required to configure your email client to connect to your Hosted Exchange mailbox via IMAP.
How to use the iiNet Hosting Control Panel to create several Hosted Exchange mailboxes at once by importing them in bulk from a CSV file.
How to manage the limits for your Hosted Exchange mailbox. You can control the storage size, maximum size of incoming messages and the maximum number of recipients a user can send to.
If you've got more friends than you can keep track of (or you just like to keep work and play separate) here's how to organise your address book in iiNet Webmail.
How to use folders to organise your emails in iiNet Webmail, and how to move emails into those folders or the Trash.
How to access your Hosted Exchange mailbox via Outlook Web Access (OWA).
How to use the Parallels Virtuozzo Power Panel (VZPP), a powerful and easy-to-use control panel to manage and repair your VPS.
Settings and instructions for configuring your Hosted Exchange email account to connect via POP3.
How to print emails from iiNet Webmail. Don't forget to choose grayscale or black and white in your printer's properties settings to save on coloured ink.
How to purchase a Hosted Exchange service.
How how to read and reply to emails in iiNet Webmail. You'll be a keyboard warrior in no time!
Spam email is never fun. Here's how to block and report spam/junk emails as well as give you some tips on how to avoid getting it in the first place.
How to recover deleted items in Hosted Exchange, which keeps back up of all messages for 7 days after they have been deleted from the mailbox's Deleted Items folder.
How an administrator can reset the password for your Virtual Machine.
How to access your domain password and ensure your contact details are up to date for various domain registrars. You need to do this before transferring your domain to iiNet from your current provider.
You should always back up your data, and BusinessCloud is no exception.
How to send emails in iiNet Webmail, including emails with attachments or recipients added to CC or BCC.
How to configure your Hosted Exchange mailbox in Mail for Mac OS X.
How to configure your Hosted Exchange mailbox in Microsoft Outlook 2007 or 2010.
How to configure your Hosted Exchange mailbox in Outlook for Mac 2011.
How to configure your Hosted Exchange mailbox for Android 4.0.
How to configure your Hosted Exchange mailbox for iOS on iPhone, iPad or iPod Touch devices.
How to configure your Windows mobile phone device to connect to your Hosted Exchange mailbox.
This article explains how Hosted Exchange customers can share their calendar with other users in their organisation, or view calendars which have been shared with them.
How to share contacts with other people in your organisation using Hosted Exchange and Microsoft Outlook.
How to share folders between users of a Hosted Exchange mailbox, allowing another Exchange user in your domain to be able to access one of your folders provided they have the appropriate permissions.
Here's the quick and easy way to get started with your Shopping Cart on your website.
How to set up and manage the shipping options for Shopping Cart. The 'Shipping by Weight and Region – Automated' delivery method automatically selects the best region for the customer based on their post code.
Everything you'll need to get the hang of using our Shopping Cart product.
How to install and use Atmail’s DavSync plugin for Windows Outlook 2007-2010, allowing you to sync your iiNet Webmail calendar and contacts with those in Outlook.
How to update the password for your iiNet email address in the settings of your email software (clients). You'll need to do this if you changed your email password.
iiNet Data Upload allows you to send us your data on an external storage device, and we will take care of the transfer for you. This means no long waits for huge data transfers, and no strain on your ADSL connection running full bore for weeks at a time.
How to navigate and use the calendar feature in iiNet Webmail to keep track of your events.
Everything you need to know about purchasing add-ons for your Virtual Private Server (VPS).
How to create ans restore backups for your Virtual Private Server (VPS).
Everything you'll need to know about VPS Hosting and how to use it.
How to add and delete IP Addresses from your Virtual Private Server (VPS). Please make sure you have purchased the Additional IP Addresses add-on for your VPS before proceeding with this guide.
How to view and adjust your settings in iiNet Webmail.
Walkthrough of using iiNet Webmail with JAWS for Windows 15.0 users.