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Online Help

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Troubleshoot Netphone VoIP

Fixing issues with your Netphone (VoIP)

Compromised VoIP Accounts

At iiNet we take security very seriously. Here's what may happen and what you need to do if your Netphone (VoIP) service has been compromised.

Netphone (VoIP) Stuttered Dial Tone explained

Hearing an unusual dial tone when you pick up your Netphone (VoIP) handset? Here's how to fix it.

Troubleshooting Netphone (VoIP) for Call dropouts

If your iiNet Netphone(VoIP) phone calls are dropping out, here's what you'll need to do.

Troubleshooting Netphone (VoIP) for Cannot call certain numbers

Are you unable to call certain types of phone numbers on an iiNet Netphone (VoIP) service? Here's what to do.