Voice over LTE (VoLTE)

This article will explain what Voice over LTE (VoLTE) is and how you can use it with your iiNet Mobile SIM plan and a compatible mobile handset.

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    What is Voice over LTE (VoLTE)?

    Voice over LTE (VoLTE) is a feature that allows you to call using our 4G network. It allows you to remain connected to the 4G network during calls, which means you can continue using 4G mobile data while making and receiving calls.

    To use VoLTE you need a compatible device with VoLTE settings enabled.

    Setup videos

    How to enable VoLTE on a Samsung phone

    If you have a Samsung device, Voice over LTE should automatically be enabled. To manually enable, go to Settings > Mobile Networks.

    How to enable VoLTE on an iPhone

    If you have an Apple device iPhone 6 or later, Voice over LTE should be automatically enabled. To manually enable, go to Settings > Mobile > Mobile Data options > Voice and Data.

     

    Devices compatible with VoLTE

    This list applies to current Apple and Android devices purchased in Australia. If you either (a) purchased a device that is not part of this list (b) purchased your device overseas, or (c) purchased a Samsung, Sony or HTC device from another Australian telecommunication provider before 2017, your device may not be VoLTE compatible on our network. Make sure you check your device model and your tax invoice for the country of purchase, as applicable, to determine if your device is VoLTE compatible.

    Alcatel

    • 1 2019 4G
    • 1B 2020 4G
    • 1V 2020 4G
    • 3L 2020 4G
    • 1S 2021 4G

    Apple

    • iPhone 11/iPhone 11 Pro/iPhone 11 Pro Max
    • iPhone 12/iPhone 12 mini/iPhone 12 Pro/iPhone 12 Pro Max
    • iPhone 13/iPhone 13 mini/iPhone 13 Pro/iPhone 13 Pro Max
    • iPhone 14/iPhone 14 Plus/iPhone 14 Pro/iPhone 14 Pro Max
    • iPhone 15/iPhone 15 Plus/iPhone 15 Pro/iPhone 15 Pro Max
    • iPhone 6/iPhone 6 Plus/iPhone 6s/iPhone 6s Plus
    • iPhone 7/iPhone 7 Plus
    • iPhone 8/iPhone 8 Plus
    • iPhone SE/iPhone SE 2020
    • iPhone X/iPhone XR/iPhone XS/iPhone XS Max     
    • Watch SE (GPS + Cellular)
    • Watch Series 3/4/5/6/7/8/9 (GPS + Cellular)
    • Watch Ultra/Ultra 2 (GPS + Cellular)

    Google

    • Pixel 3/Pixel 3 XL/Pixel 3a
    • Pixel 4/Pixel 4 XL/Pixel 4a
    • Pixel 5    
    • Pixel 6/Pixel 6 Pro/Pixel 6a
    • Pixel 7/Pixel 7 Pro
    • Pixel 8/Pixel 8 Pro

    HTC

    • One X10 4G

    Huawei

    • P30 4G/P30 Pro 4G
    • Y5 2018 4G

    LG

    • K42 4G
    • Velvet 5G

    Motorola

    • Moto e7 4G/Moto e7 Power 4G
    • Moto e13 4G
    • Moto e22i 4G
    • Moto edge20 fusion 5G
    • Moto edge30 5G/Moto edge30 pro 5G
    • Moto g 5G Plus
    • Moto g8 4G
    • Moto g10 4G
    • Moto g14 4G
    • Moto g50 5G
    • Moto g62 5G

    Nokia

    • 110 4G
    • 1 Plus 4G
    • 8 4G
    • 2720 Flip 4G
    • C01 Plus 4G
    • C02 4G
    • G21 4G
    • XR20 5G

    OPPO

    • A16s 4G
    • A38 4G
    • A57 4G
    • A91 4G
    • AX5 4G
    • Find X2 Lite 5G
    • Find X5 5G/Find X5 Lite 5G/Find X5 Pro 5G
    • R15 Pro 4G
    • R17 Pro 4G
    • Reno Z 4G
    • Reno8 5G

    Samsung

    • Galaxy A05s 4G
    • Galaxy A11 4G
    • Galaxy A12 4G
    • Galaxy A13 4G/Galaxy A13 5G
    • Galaxy A14 4G/Galaxy A14 5G
    • Galaxy A20 4G
    • Galaxy A22 5G
    • Galaxy A30 4G
    • Galaxy A32 5G
    • Galaxy A33 5G
    • Galaxy A34 5G
    • Galaxy A35 5G
    • Galaxy A5 2017 4G
    • Galaxy A51 4G
    • Galaxy A52 5G/Galaxy A52s 5G
    • Galaxy A53 5G
    • Galaxy A55 5G
    • Galaxy A70 4G
    • Galaxy A71 5G
    • Galaxy A73 5G
    • Galaxy A8 4G
    • Galaxy Fold 4G
    • Galaxy J2 Pro 4G
    • Galaxy Note10 4G/Galaxy Note10+ 4G
    • Galaxy Note20 5G/Galaxy Note20 5G/Galaxy Note20 Ultra 5G
    • Galaxy Note8 4G
    • Galaxy Note9 4G
    • Galaxy S10 4G/Galaxy S10+ 4G/Galaxy S10e 4G
    • Galaxy S20 4G/Galaxy S20 5G/Galaxy S20 FE 4G/Galaxy S20 FE 5G/Galaxy S20 Ultra 5G/Galaxy S20+ 4G/Galaxy S20+ 5G
    • Galaxy S21 5G/Galaxy S21 Ultra 5G/Galaxy S21+ 5G
    • Galaxy S22 5G/Galaxy S22 Ultra 5G/Galaxy S22+ 5G
    • Galaxy S23 5G/Galaxy S23 Ultra 5G/Galaxy S23+ 5G/Galaxy S23 FE 5G
    • Galaxy S24/Galaxy S24 Ultra/Galaxy S24+
    • Galaxy S8 4G/Galaxy S8+ 4G
    • Galaxy S9 4G/Galaxy S9+ 4G
    • Galaxy Tab A 10.1 4G/Galaxy Tab A 10.5 2018 4G
    • Galaxy Tab A 8.0 2017 4G/Galaxy Tab A7 2020 4G
    • Galaxy Tab A9+ 5G
    • Galaxy Tab S4 4G
    • Galaxy Tab S5e 10.5 4G
    • Galaxy Tab S6 10.5 4G
    • Galaxy Tab S7 11.0 4G/Galaxy Tab S7+ 12.4 5G
    • Galaxy Tab S8 11.0 5G/Galaxy Tab S8+ 12.4 5G/Galaxy Tab S8 Ultra 14.6 5G
    • Galaxy Tab S9 11.0 5G/Galaxy Tab S9+ 12.4 5G/Galaxy Tab S9 Ultra 14.6 5G
    • Galaxy Watch 4G
    • Galaxy Watch Active2 4G
    • Galaxy Watch3 4G
    • Galaxy Watch4 4G/Galaxy Watch4 Classic 4G
    • Galaxy Watch5 4G/Galaxy Watch5 Pro 4G
    • Galaxy Watch6 4G/Galaxy Watch6 Classic 4G
    • Galaxy Z Flip 4G/Galaxy Z Flip3 5G/Galaxy Z Flip4 5G/Galaxy Z Flip5 5G
    • Galaxy Z Fold2 5G/Galaxy Z Fold3 5G/Galaxy Z Fold4 5G/Galaxy Z Fold5 5G

    TCL

    • 20 Pro 5G/20 R 5G
    • 305 4G

    Vodafone

    • Vodafone Smart E9 4G
    • Vodafone Smart N10 4G
    • Vodafone V Lite 4G
    • Vodafone V One 4G
    • Vodafone V Pro 4G
    • Vodafone V Smart 4G

     

    Where is VoLTE available?

    Voice over LTE is available wherever there is 4G coverage. Use our coverage checker to see where 4G coverage is available.

     

    Does it cost extra to use VoLTE?

    No. Voice over LTE is charged in the same way as all other voice calls and doesn’t use your mobile data allowance.

     

    How do I know when I'm using VoLTE?

    If you’re using an iPhone, ‘4G’ will be displayed in the status bar when using Voice over LTE.

    If you’re using an Android device, ‘VoLTE’ will be displayed in the status bar beside the 4G icon.

     

    Can I use VoLTE on a 5G-compatible device?

    Yes, but your device will use our 4G network to access Voice over LTE.

     

    Can I use VoLTE to call emergency services?

    If your phone is listed above as being compatible with Voice over LTE, then you'll be able to make an emergency service call using VoLTE. If your phone isn't listed above, then emergency calls will be made using our 3G network where available or any other cellular network.


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